Career Opportunities

Location: NARCOG (Onsite)
Job Type: Full-time, Exempt
Salary: From $62,046.40 per year

Job Description:

Provide administration and overall direction for NARCOG’s Long-Term Services and Supports (LTSS) program. The LTSS Division Manager is responsible for program leadership, budget oversight, contract compliance, and supervision of approximately 35 team members to ensure high-quality, compliant service delivery.

Responsibilities include:

• Plan, implement, administer, and evaluate LTSS program services
• Prepare, review, administer, and monitor program budgets and expenditures
• Forecast, reconcile, and report program financial activity
• Negotiate, administer, and monitor program contracts
• Ensure program and contract compliance, including assisting with service provider audits
• Ensure adherence to federal, state, and local laws, rules, and regulations
• Establish, implement, and evaluate policies and procedures to improve program efficiency and effectiveness
• Evaluate community and client needs and coordinate resources to improve program services
• Establish and maintain cooperative and professional relationships to meet program goals
• Conduct and/or assist with quality assurance activities related to client services, including billing, assessments, and contact compliance
• Monitor monthly billing activity
• Prepare and maintain reports required by contracts and management
• Assist with recruitment, orientation, training, and supervision of program staff
• Supervise assigned personnel, including case manager supervisors, case managers, Hospital to Home Transition Coordinator, and Personal Choices Counselors

Minimum Qualifications:

• BA/BS degree from an accredited college or university, preferably in a human services-related field, or Registered Nurse (RN) with a current and active Alabama license and four years of professional health care or social services-related experience
• Or Master’s degree from an accredited college or university in a human services-related field and two years of professional health care or social services-related experience
• Leadership experience
• Long-Term Services and Supports experience with Medicaid Waiver programs
• Valid driver’s license
• Occasional travel required

Benefits:

• Retirement Systems of Alabama (RSA) Tier 1 retirement + 457(b) option
• Medical, dental, and vision insurance (100% NARCOG-paid)
• 11 holidays + 2 additional holidays
• 10+ annual leave days
• 12+ sick days
• Administrative leave
• Annual leave cash-out option
• Life and supplemental insurance
• Travel reimbursement
• Use of agency vehicles
• Public Service Loan Forgiveness eligibility

The cover letter must describe:

• Leadership experience
• Long-Term Services and Supports experience with Medicaid Waiver programs
• Professional experience in health care or social services

Location: NARCOG (Onsite)
Job Type: Full-time, Non-Exempt
Salary: Beginning at $35,214.40 per year

Job Description:

Provide administrative and clerical support to NARCOG Aging programs and services. This position is responsible for tracking and meeting deadlines and requirements for Aging program funding sources, including billing and maintaining multiple manual and electronic documents, files, and records. The Program Administrative Assistant provides public information, assistance, and referrals to older adults, disabled individuals, and caregivers while ensuring compliance with established guidelines and funding requirements.

Responsibilities include:

• Track and meet deadlines and reporting requirements for Aging program funding sources
• Perform billing and maintain accurate financial and program records
• Maintain multiple manual and electronic documents, files, and records
• Compile data, perform mathematical calculations, and complete required forms
• Ensure compliance with funding source guidelines and requirements
• Provide public information, assistance, and referrals to older adults, disabled individuals, and caregivers
• Perform basic bookkeeping and accounting functions
• Deliver professional customer service to the public and partner agencies

Reports to: NARCOG Aging Division Manager

Minimum Qualifications:

• One to three years of experience in clerical and administrative duties, including basic accounting
• Knowledge of basic bookkeeping and accounting principles
• Proficiency in Microsoft Office
• Customer service experience
• Valid driver’s license
• Subject to pre-employment background check and drug/alcohol testing

Benefits:

• RSA Tier 1 retirement + 457(b) option
  Medical, dental, and vision insurance (100% NARCOG-paid)
• 11 holidays + 2 floating holidays
• 10+ annual leave days
• 12+ sick days
• Administrative leave
• Annual leave cash-out option
• Public Service Loan Forgiveness eligibility
• Life and supplemental insurance
• Use of agency vehicles + travel reimbursement

Location: NARCOG (Hybrid: 6 months in office for training, work from home available after)
Job Type: Full-time, Non-Exempt
Salary: From $37,835.00 per year

Job Description:

Coordinate the provision of in-home services for elderly and disabled homebound clients across Cullman, Lawrence, and Morgan Counties. Medicaid Waiver Case Managers are responsible for providing compassionate, person-centered services that enhance quality of life and support independent living.

Responsibilities include:

• Conduct in-home assessments to determine client eligibility and service needs
• Develop individualized care plans by collaborating with clients, families, support networks, and healthcare providers
• Coordinate and refer services through designated providers
• Maintain detailed records of client progress, interactions, and monthly home visits

Minimum Qualifications:

• Bachelor’s degree (BA/BS) from an accredited college or university, preferably in a human service-related field
• Registered Nurse (RN) with an active Alabama license or Licensed Social Worker is a plus, not required
• Valid driver’s license

Reports to: Medicaid Waiver Division Manager

Benefits:

• RSA Tier 1 retirement + 457(b) option
  Medical, dental, and vision insurance (100% NARCOG-paid)
• 11 holidays + 2 floating holidays
• 10+ annual leave days
• 12+ sick days
• Administrative leave
• Annual leave cash-out option
• Public Service Loan Forgiveness eligibility
• Life and supplemental insurance
• Use of agency vehicles + travel reimbursement

Location: NARCOG (Onsite)
Job Type: Part-time, Non-Exempt (24 hours a week)
Salary: From $23.78 per hour

Job Description:

The SCSEP Coordinator is responsible for the day-to-day coordination and administration of the Senior Community Service Employment Program (SCSEP). This position supports low-income adults age 55 and older by providing job training, supportive services, and pathways to unsubsidized employment. The Coordinator works closely with program participants, host agencies, employers, and community partners to ensure compliance with federal and state regulations and to achieve successful program outcomes.

Key Responsibilities:

• Maintain accurate participant files, documentation, and data entry in required reporting systems
• Monitor enrollment, exits, performance measures, and service delivery benchmarks
• Prepare program reports and assist with audits or monitoring reviews
• Track participant hours, wages, and training assignments
• Assist with grant-related documentation and performance reporting
• Recruit, enroll, and assess eligible SCSEP participants
• Develop and update Individual Employment Plans (IEPs)
• Provide ongoing case management, career counseling, and supportive service referrals,
• Conduct regular participant evaluations and progress reviews
• Recruit, train, and monitor community host agencies
• Serve as liaison between participants and host agencies
• Identify unsubsidized employment opportunities and support participant job placements
• Conduct outreach to eligible seniors, community organizations, and workforce partners
• Represent the program at community events, meetings, and job fairs
• Build collaborative relationships to expand employment and training opportunities for participants

Required Qualifications:

• Bachelor’s degree in social work, human services, workforce development, or related field (or equivalent experience)
• Minimum of 2+years of experience in workforce development, human resources, case management, or social services
• Strong organizational, documentation, and time-management skills
• Ability to work effectively with older adults and diverse populations.

Skills & Competencies:

• Excellent communication and interpersonal skills
• Strong problem-solving and advocacy skills.
• Proficiency in Microsoft Office and data management systems
• Ability to manage multiple priorities in a deadline-driven environment.